How Amazon's Super-Complex Shipping System Works

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Writing by Sam Denby
Research by Sam Denby and Tristan Purdy
Editing by Alexander Williard
Animation by Josh Sherrington
Sound by Graham Haerther
Thumbnail by Simon Buckmaster
Select footage courtesy the AP Archive and Amazon
References
[1] www.cnbc.com/2020/08/13/amazon-is-delivering-nearly-two-thirds-of-its-own-packages.html
[2] www.statista.com/statistics/1020046/global-fba-usage-top-amazon-sellers/
[3] www.economist.com/special-report/2019/07/11/amazon-and-alibaba-are-pacesetters-of-the-next-supply-chain-revolution
[4] docs.google.com/spreadsheets/d/1lllYl6lx2tfI0_qObjof1FgiJGttVbXB3Kz0qcNW_zc/edit?usp=sharing
[5] mwpvl.com/html/amazon_com.html
[6] www.cnbc.com/2021/01/05/amazon-buys-boeing-jets-from-delta-westjet-as-aircraft-prices-drop.html
[7] cargofacts.com/allposts/business/strategy/amazon-and-dhl-reported-to-be-in-hub-partnership-at-cvg/
[8] www.washingtonpost.com/news/wonk/wp/2018/04/04/is-the-post-office-making-or-losing-money-delivering-amazon-packages/
[9] www.supplychaindive.com/news/supply-chain-company-of-year-target-2020/587139/
[10] www.aircargonews.net/airlines/freighter-operator/amazon-confirms-the-launch-of-european-airfreight-operations/
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  • Do you live in Colorado? I see a lot of Colorado stock footage in your videos. Like photos of Fort Collins

    Avg PlanesWalkerAvg PlanesWalker2 ժամ առաջ
  • It's a morbid thought, but I wonder what Amazon's contingency plan would be for the total loss of an aircraft. Probably just redirect available inventory from other existing fulfillment centers.

    Robert LeeRobert Lee6 ժամ առաջ
  • And people need to have more respect for Amazon workers, ups, fedex, usps and others whether in a warehouse or driver. People don’t get the work that goes on behind the scenes.

    patrick jacksonpatrick jackson14 ժամ առաջ
  • & they say planned economies don't work... 😂

    Carpe NoctemCarpe Noctem17 ժամ առաջ
  • Multinational corporations just keep making the argument for higher corp taxes & a UBI stronger & stronger everyday.

    Carpe NoctemCarpe Noctem17 ժամ առաջ
  • Ontario bit at 11:10 messed with me cuz I live in Ontario too... Just in Canada. Remembered there's a place on US west coast called that too

    Qasim KhanQasim KhanՕր առաջ
  • I don't know and understand the logic of this but I am so glad intellectwebs.com on youtube got me a lot of money when I got in touch with them

    Erika S. RobinsonErika S. Robinson2 օր առաջ
  • Not bragging or anything, just stating the truth, before I moved to the US 10+ yrs ago, I thought everything was supposed to be delivered second day in the US just like in China.

    Sunday3pmSunday3pm2 օր առաջ
  • Union. ✊

    META MUTTMETA MUTT2 օր առաջ
  • I'm sorry to say it but Amazon Logistics is the biggest joke ever. You want a shipment screwed up, Amazon will do it. I can't remember the last time I actually received a package from them in two days.

    Zen Dog57Zen Dog573 օր առաջ
  • Amazon is a criminal organization in which Jeff Bizos should be trialed for general mass employee abuse! It really ought to be perceived as crimes against humanity. In a country like Germany there are laws and regulations that would fully prevent the sick likes of him and his cooperation to exist in the first place! Thanks to the American plutocratic crony-capitalist system, austerity for everyone and socialism for the mega-rich.

    Mehdi ArdebiliMehdi Ardebili3 օր առաջ
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      Ann LorraAnn Lorra3 օր առաջ
  • Wait.. how did you pronounce homogenous @4:01? :D

    Paraic91Paraic914 օր առաջ
  • Amazing video

    Joe GJoe G4 օր առաջ
  • “How does Amazon get a package to you?” They exploit their workers, that’s how

    RemyRemy4 օր առաջ
  • they get their stuff delivered overworking their employees, having them work against unrealistic metrics, and allowing them to get injured and refusing treatment options for them cause...they have to get back to work!

    Divination WitchDivination Witch4 օր առաջ
  • Hm, fulfillment facility workers do not need gym for sure :)

    DMX 10033DMX 100335 օր առաջ
  • Jhansi

    raif ranjharaif ranjha6 օր առաջ
  • I have no idea why I'm watching this...

    Project MackProject Mack8 օր առաջ
  • 12:16 That pronunciation sounds like the workers give Amazon a virus lol

    Harrison RennieHarrison Rennie8 օր առաջ
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  • Can we Discuss AMAZON signing up and billing Credit Cards w/o individuals Knowledge ?? and the pending Class Action Lawsuit?? ,,

    J WJ W11 օր առաջ
  • All this talking about flying and overnighting like Amazon doesn't offer "In a few hours" delivery on the vast majority of stuff in the past couple cities I've lived in.

    Michael KellyMichael Kelly11 օր առաջ
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  • Interesting fact: The USPS actually does not deliver to every address

    Rowan ReeseRowan Reese19 օր առաջ
  • In the UK I get overnight delivery of most of my orders. It's a small country after all.

    Mike ClarkMike Clark21 օր առաջ
  • I am a seller in Turkish Amazon, I will go to court for their irregular, illegaly process. deactivateed my account and blocked my money inside with a randomly efected process. Can you write me a mail adress who works in amazon please ?

    moto angelamoto angela23 օր առաջ
  • I am not buying anything from Amazon anymore because of their dominant role in the US elections and the violations of free speech along with Facebook, Twitter, Closure of Pearls, etc. ! With thoughtful greetings from Denmark!

    Kim HjortsbjergKim Hjortsbjerg24 օր առաջ
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    sueannzeigersueannzeiger24 օր առաջ
  • I wouldn't want to spend any time listening to that phony irritating voice doing the talking. Hire someone who speaks in a normal voice. Thanks.

    Someone else.Someone else.24 օր առաջ
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    Trishita GautamTrishita Gautam25 օր առաջ
  • While we were on a shopping spree, it was really hard on the staff

    Deandre ChantelleDeandre Chantelle25 օր առաջ
  • It’s insane how much money all these companies make and they don’t pay crap.

    DoorDashing CoupleDoorDashing Couple26 օր առաջ
  • reason im here is cus im from mexico and i ordered something on the 17, that something wasnt sell by amazon but delivery was, so yesterday 20, amazon updated the status to "on his way" trhough dhl, so checked on dhl and said i was on cincinati and cleared by customs and haven updated that but on amazon it already update today on san bernardino ca... i mean i dont gonna check anymore i think by tuesday is gonna arrive or at least wendesday... xD

    Victor EscamillaVictor Escamilla26 օր առաջ
  • How have I only just discovered this channel? Answering all the question that I had, but there was nowhere to find a simple answer. I've heard so many people say Amazon outperformed every other e-commerce company because of "logistics", but no explanation of what that meant.

    pianoforte611pianoforte61126 օր առաջ
  • The bent elephant unexplainably head because mall revealingly fix aboard a mindless patient. picayune, pleasant outrigger

    CryptoMastaCryptoMasta26 օր առաջ
  • inventory specialist at best buy is worse you do the picking, you do the truck receving, you do the carry-outs, you do the shipping and receiving, and warehouse organization all by yourself only job i've ever had that left me truly physically drained every day

    Woad_BrahWoad_Brah27 օր առաջ
  • Pretty AmaZing -------->

    REIGNREIGN27 օր առաջ
  • Would actually love to see a DHL version of this

    NightWi5hNightWi5h28 օր առաջ
  • This video helps add even more skepticism towards "climate change" being the biggest issue we face as humans. I will worry about my carbon footprint the day unnecessary material goods are no longer allowed to be expedited purely for the sake of impatience on the adult toddlers who throw tantrums if their useless crap isn't greeting their doorstep within days of wasting money on whatever it is.

    Miranda TurnerMiranda Turner28 օր առաջ
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    Muhammad AbdullahiMuhammad Abdullahi28 օր առաջ
  • Texas needs ice scrappers, Amazon didn't figure that out.

    The Fozzy BearThe Fozzy Bear29 օր առաջ
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  • 😍😍😍😍😍😍gnpsjtidkld

    Nadj BouhNadj BouhԱմիս առաջ
  • I would be impressed if they didnt treat their warehouse workes as borderline slaves.

    Lemon SqueezerLemon SqueezerԱմիս առաջ
  • All I gotta say is fuck Amazon tho lol

    Ty LitoTy LitoԱմիս առաջ
  • As a terminal operator I have to watch these.

    Ty LitoTy LitoԱմիս առաջ
  • ..and the malls continue to close.

    Rob JRob JԱմիս առաջ
  • Amazon, being a the new kid on the block, is doing it all differently than the established companies that would have to overhaul their systems to be as efficient. One day, another new kid on the block will push Amazon out of the way and Amazon will join the ranks of also-rans. Technology drives economies.

    Rob JRob JԱմիս առաջ
  • And here in London (UK) Amazon gives me SAME DAY delivery on a ridiculous amount of items, and next-day is usually the norm after that 😂

    HypohamishHypohamishԱմիս առաջ
  • Phuck China-zon. They permanently lost my business with their bad behavior this past year and as a developer, I'll never recommend them as a solution. They cannot be trusted.

    Jaques StudlyJaques StudlyԱմիս առաջ
  • Oh yes I can take on UPS despite relying on them to do 20% of my job... God business executives should just quit and let the scientists and mathematicians run their jobs the right way

    Gabe RobisonGabe RobisonԱմիս առաջ
  • I live in colorado and do independent contracting for delivery and transport. This was fucking awesome!

    Pass KallPass KallԱմիս առաջ
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    Gap tooth bitch UrielleGap tooth bitch UrielleԱմիս առաջ
  • interesting

    Hoten HitonokoeHoten HitonokoeԱմիս առաջ
  • i work at a small amazon sortation centre (last delivery centre before it gets to you) and tbh, they get a bad wrap for how they treat heir staff. Nobody is enslaved there, nobody is being worked to the bone. its hard work, its designed so and therefore paid so aswell

    imagineimagineԱմիս առաջ
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    E BonE BonԱմիս առաջ
  • Wow! They managed to make this very boring!!! At least no intrusive music!!!

    Joseph StokesJoseph StokesԱմիս առաջ
  • The robot would kill human workers that way

    Eric PhamEric PhamԱմիս առաջ
  • Gravity hole delivery system could help Amazon delivery and future space tourism

    Eric PhamEric PhamԱմիս առաջ
  • gachasongs

    edu cchoedu cchoԱմիս առաջ
  • Completely Agree Amazon has state of the Art Logistics system.

    S ToS ToԱմիս առաջ
  • and the idiot driver just throws it out the window to the end of the driveway...amazon is a fail.

    fuceyefuceyeԱմիս առաջ
  • Love the convenience of Amazon and that’s why I still use it on occasion; hate what it’s doing to small business. Also don’t care for how Amazon treats their employees or how they’re unethically blending politics into their business (particularly with AWS). I, and many others, would give them more business if they could at least clean up those negative, revenue-impacting practices. Also, great video!

    AndyAndyԱմիս առաջ
  • Even with all this information, can anyone tell me why my package crisscrossed the continent 4 times before it eventually arrived to me even though the starting position was only about 500 miles away from me?

    Dragon Dude CollectingDragon Dude CollectingԱմիս առաջ
  • I can't even wrap my head around the logistics of this.

    Jameel JaJameel JaԱմիս առաջ
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    Donald JacobsDonald JacobsԱմիս առաջ
  • Here's a fun fact. You can buy a 55 gallon drum of lube on amazon.

    Nevan ReadNevan ReadԱմիս առաջ
  • Interesting since in the UK and the UAE Amazon delivers in the same day, not 2 days

    Abdullah ObeidatAbdullah ObeidatԱմիս առաջ
  • I work at Amazon on optimizing the Amazon Fulfillment Network and this guy knows this stuff better than me...

    Peter ShenPeter ShenԱմիս առաջ
  • 2 day shipping is normal in the US? Wow. Last week I was thinking about my faulty garage light as I couldn't sleep and was looking into replacements. I decided to repair it and ordered a new led driver module at 4am and then went to bed, only to be woken up by the Amazon delivery 6 hours later. To me, that wasn't just same day delivery; thanks to sleep, it was immediate delivery. No-one can compete with that, and that's quite worrying.

    George ProutGeorge ProutԱմիս առաջ
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    Denyse CarrollDenyse CarrollԱմիս առաջ
  • Heh, love the shot of Albuquerque when discussing "mid-sized cities". We're actually getting our own distribution center here, being built right now, so we got one day delivery to look forward too. :)

    rincewindrocksrincewindrocksԱմիս առաջ
  • G DAM i love my amazon

    Shep VanDelayShep VanDelayԱմիս առաջ
  • no wonder Amazon is cheaper, to have that extra 1 day you need to work 5x as hard for that last 5%

    Happy FoxHappy FoxԱմիս առաջ
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    Chasity JenkinsChasity JenkinsԱմիս առաջ
  • Can someone please, please, please tell me the name of the soundtrack that starts at 0:58 ?I beg you. I've heard it before (is it from Downton Abbey?) but can't place it. Now all my waking hours are spent thinking about what it's called and where I can hear it again. Help me musically inclined people - or Mr. Wendover? Please, thank you

    TradomegTradomegԱմիս առաջ
  • You misspelled "fulfilled" at 1:35

    jmlinden7jmlinden7Ամիս առաջ
  • No one notice how that guy’s drinking water? 12:35

    dominik dudekdominik dudekԱմիս առաջ
  • The logistics of the research required for this video alone makes my head spin.

    VeeVeeԱմիս առաջ
  • The pandemic was a gold mine for analog analog_ hacks

    Ezekiel LanorEzekiel LanorԱմիս առաջ
  • Did anyone else recoil in horror at that picture of Jeff Bezos at 16:36? It's like he's making a different expression on each side of his face. Now I can't go to sleep for a while.

    KnuckleHunkybuckKnuckleHunkybuckԱմիս առաջ
  • I ordered something from walmart this past xmas season and I got an email saying it would be at my home before 5pm that day and it was! They even sent me another email showing it was delivered and included a photo of the package on my front porch.

    HuggieBear39HuggieBear39Ամիս առաջ
  • How does Amazon deliver packages to the Los Angeles area?

    Kwadwo HollowayKwadwo HollowayԱմիս առաջ
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    zekymurrazekymurraԱմիս առաջ
  • Honestly,, the perpetual pronunciation of "AY truck" or "THEE package" instead of "AH" or "THE" is beyond irritation.

    Algo RhythmAlgo RhythmԱմիս առաջ
  • The pandemic was a gold mine for analog_hacks

    Ecsobar SamEcsobar SamԱմիս առաջ
  • How does it work? Video: It depends.

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  • Amazon will start their own passenger air service with cheaper flights for ppl to go on their long destinations soon.

    Rob PetersRob PetersԱմիս առաջ
  • How do you know who Amazon products are and third party are?

    Rob PetersRob PetersԱմիս առաջ
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